How to Connect to Azure Virtual Machine Desktop (AVD)
Step 1: Find Your AVD Assignment
You can locate your AVD in one of these ways:
Go to https://windows365.microsoft.com/ent# — This is the Enterprise portal. Make sure the
“/ent#"is included in the URL.OR log in to https://myapps.microsoft.com and look for a tile labeled Azure Virtual Desktop.
Use your CREDIT.COM (or CCOM-PARTNER.COM) provided email address to log in when prompted.
Step 2: Choose How You Want to Connect
You have two options:
Option A (RECOMMENDED): For a much better experience: Use the Windows App — Download and install the AVD client called Windows App from https://windows365.microsoft.com/ent# Click on the Download link in the lower left corner, and select the option for your device
You can also download the Windows App directly from your device’s app store. See here for more information
Option B: Use the Web Client — Simply launch the AVD session in your browser from the same link.
Step 3: Sign In and Launch Your Virtual Machine Desktop
Once you're in, select your AVD resource and sign in using your CREDIT.COM provided email address, or CCOM-PARTNER.COM email address. It will look similar to below
pre-configured for your work.
Step 4: Post Login Setup (IMPORTANT):
After you log into your AVD for the first time, from within the AVD itself, launch a web browser and go to https://myapps.microsoft.com and sign in using your CREDIT.COM provided email address, or CCOM-PARTNER.COM email address. This must be done from within the AVD, not your personal machine. This should only need to be done once.
Once authenticated, this will trigger the system to begin downloading the necessary applications. This takes approx. 30 min. Please be aware that one restart will be required during this setup process. You will receive a prompt to restart your device. You will have 30 minutes to complete the restart, after which the device will restart automatically. After the restart is complete, your desktop will be fully ready for daily use.
Step 5: Contact us
If you run into any issues with these steps, or have any other concerns, please contact our support team directly at helpdesk@credit.com.